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Software Frequently Asked Questions

What platforms will Zondervan software work on (Windows, Mac OS, Palm, Pocket PC)?

What is Pradis?

Will Zondervan’s Bible software interact with Logos or WordSearch?

Where can I find technical support specific to my software product?

How do I contact Technical Support?

What is the Zondervan software guarantee?

Why should I register my software?

How do I register my software?



What platforms will Zondervan software work on (Windows, Mac OS, Palm, Pocket PC)?
Zondervan has software for all of these platforms. Please see our software page for a list of all available products by platform.


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What is Pradis?
This powerful software system, unique to Zondervan, allows you to search and display as many “books” from the Bible study library as you wish — almost instantaneously. Its simple, dynamic interface allows you to move between all of the resources with ease, so you can jump into your studies right away and immerse yourself in the work you love.

Pradis demonstrates its real power when you buy separate Zondervan Pradis software products. The products work together seamlessly as if they are one, all because they share the same Pradis foundation. So, as we release new Pradis software products, you can add them to your virtual library!

With Pradis, you can:
  • Open an unlimited number of Bible translations or reference books on your desktop any way you like.
  • Search the entire library by topic, verse, word, or phrase to find what you need quickly and easily.
  • View search results by topic, book-chapter-verse, in context, or in concordance view.
  • View Bible translations side-by-side to compare various interpretations.
  • Link books to scroll simultaneously.
  • Right-click on any word in the NIV to find cross-references in other books.
  • Create or modify sermon notes and personal insights in your word processor.
  • Bookmark any verse or topic for later reference.
  • Copy and paste verses, words, or whole chapters into other documents.
  • Print any verse, chapter, image, or search result.
  • Navigate your study history easily with forward and back buttons.
  • Add new software titles or updates to your current library.

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    Will Zondervan’s Bible software interact with Logos or WordSearch?
    No, Pradis is a proprietary engine developed by Zondervan Interactive. As the leading Christian communications company, we develop software specifically designed for the products we publish. This allows us to more fully serve our customers and our authors. Logos, PC Study Bible, and WordSearch also develop proprietary software and they aren't affiliated with Zondervan.

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    Where can I find technical support specific to my software product?
    Click here.


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    How do I contact Technical Support?
    We're available Monday through Friday, 8:00 am to 5:00 pm ET. Our email is ztech@zondervan.com. We can be reached by telephone at 1-800-925-0316 or 616-698-3396, fax at 616-698-3221, or mail at:Zondervan Technical Support
    B26
    5300 Patterson Ave SE
    Grand Rapids, MI 49530


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    What is the Zondervan software guarantee?
    We’re confident that Zondervan software will exceed your expectations and we want you to try it risk-free. If you buy Zondervan software, try it out, and don’t like it, take it back to where you bought it. If you bought the software online, by mail order, or by some other means, contact the retailer and tell them about the guarantee printed on the packaging.

    As long as it’s been 60 days or less since you bought the software, you can return the CD-ROM in its original packaging, include a dated sales receipt as proof of purchase, and you’ll get your money back.

    If you want to return the software because you can’t get it to work or you just don’t understand how it works, we encourage you to contact Technical Support (ztech@zondervan.com) for help before returning the software. We know how frustrating software can be when it doesn’t do what it’s expected to do. Technical Support can troubleshoot problems and help you better understand the software.

    Whether you like our software or were frustrated by it and returned it, we want your input. Our software is always in development, which means we seek constant improvement. Your comments, good or bad, help us develop better software. If you have something to say, check out the page, “How to Submit a Review or Comment” and follow the instructions for giving us feedback. We'll take your comments seriously. If you don’t like this software, we’re not doing our job. If you do like it, then we’re glad, but we know we can always do better. You can help. Thanks.

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    Why should I register my software?
    To stay informed about any upgrades that may be available in the future.

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    How do I register my software?
    Click here and complete the form.

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